Welcome to Karna Foods. By accessing or using our website, placing an order, or interacting with our services, you agree to comply with the following Terms and Conditions. Please read them carefully before using our platform.

1. General

• These Terms and Conditions apply to all users of the Karna Foods website and associated services.

• Karna Foods reserves the right to update or modify these terms at any time without prior notice. Continued use of the site after such changes constitutes your acceptance.

2. Products

• We offer homemade food products including pickles, powders, and traditional items, made with care and authentic ingredients.

• Product descriptions, images, and details are provided for informational purposes. Actual products may slightly vary due to handmade preparation.

3. Orders

• Orders can be placed through our website and must be fully paid before dispatch.

• We reserve the right to cancel or refuse any order in case of product unavailability, incorrect pricing, or suspected fraudulent activity.

• You are responsible for providing accurate contact and delivery details at the time of purchase.

4. Pricing & Payment

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

• Payment methods accepted include UPI, debit/credit cards, and net banking.

• In case of a payment failure, the order will not be confirmed.

5. Shipping & Delivery

• Delivery timelines vary by location and product availability. Refer to our Shipping Terms  page for detailed timelines.

• We are not liable for delays caused by courier partners, weather, or unforeseen circumstances.

• For international deliveries, customs clearance times may affect overall delivery.

6. Cancellations & Refunds

• Orders once placed cannot be cancelled after processing has begun.

• Refunds are subject to our Refund & Exchange Policy, and an unboxing video is mandatory for claims related to missing or incorrect items.

7. User Responsibilities

• You agree not to misuse the website, engage in fraudulent activity, or violate applicable laws while using our services.

• All content on our platform is the intellectual property of Karna Foods and must not be copied, distributed, or reused without permission.

8. Health & Allergy Disclaimer

• Our products are made in facilities that may process nuts, spices, and other allergens. Consumers are advised to read product details and consume accordingly.

• Karna Foods is not responsible for any adverse reactions due to allergies or misuse.

9. Limitation of Liability

• Karna Foods is not liable for any direct, indirect, or incidental damages arising out of the use or inability to use our products or services.

10. Governing Law

• These Terms shall be governed by and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

For any questions, feel free to contact us at:
📍 Karna Foods,Plot no 1335, V.N Residency, Venkat Ramana Colony, Gokul Plots, Hyderabad- 500085
📧 Email: thekarnafoods@gmail.com
📞 Phone: 7893953992